Participants
Your Rights
At Birch Care Pty Ltd, we respect your rights and follow the NDIS Code of Conduct.
Your rights
- Be treated with dignity and respect
- Feel safe and supported
- Receive fair and person-centred services
- Make your own choices
- Be involved in planning your supports
- Have your privacy protected
- Ask questions and receive clear information
- Use an advocate or support person
- Make a complaint without fear
- Receive inclusive and culturally safe services
Your responsibilities
- Treat staff with respect
- Provide accurate information
- Inform us of any changes to your situation
- Provide notice if you cannot attend appointments
To raise a concern, see Feedback and Complaints.